EVENT SUMMARY | LIVING WELL WORKSHOP
The following article summarizes the original event which is listed below the summary.

March workshop highlighted tech support for retirees, UMRA website

Tue, March 27 2018, 1:30pm
 

Many avenues exist for U of M retirees to access tech support from the University’s Office of Information Technology (OIT), for both computer and software problems. Simply call, walk in, chat, email, or use online self-help to receive trouble-shooting support. Workshop presenter and OIT training consultant Lisa Larson covered a range of issues including: the security and accessibility merits of using the U’s Virtual Private Network (VPN) for access when off campus (not available to all retirees) and ‘eduroam’ for WiFi access when on campus; tactics to avoid phishing scams; and the benefits and ease of using Google Apps (G Suite) for all Google products. (The U moved to Google Apps in 2009.) Larson recommended Google Help as a highly valuable resource. Online training videos are available through Lynda.com (free to current U of M students, faculty, and staff and to the public via local libraries). To learn more, go to it.umn.edu, email [email protected], or call 612-301-4357 (1-HELP).

The UMRA website was highlighted in the second part of the workshop. UMRA webmaster Cathy Lee Gierke and website design leader David Naumann demonstrated the structure and features of the website. The website provides an impressive array of current information, with older material easily accessible through links to archives. Members take note: an additional login and password are needed to access online reservations for luncheons and parking and to search within the members’ directory.

— Claudia Parliament, Communications and Outreach Committee chair

 


 


LIVING WELL WORKSHOP

March 27 Workshop: Keeping up with technology tools

Tue, March 27 2018, 1:30pm

Location
Conference Room ABC, Campus Club, Fourth Floor, Coffman Memorial Union
 
 

Ever run into technical difficulties when surfing the Internet? Or had trouble finding something on the UMRA website? Then this workshop is for you!

Lisa Larson, a training consultant with the University of Minnesota’s Office of Information Technology (OIT), will be the first presenter for a two-part IT-focused workshop following UMRA’s March luncheon. She will provide an overview of the very useful Google Apps (G Suite) technology tools available to all U of M retirees and an introduction to Lynda.com, an excellent library of online training videos for learning about a wide variety of technology topics.

Larson will also provide an overview of services offered by OIT’s Technology Help desk, including how to access the U’s Virtual Private Network (not available to all retirees) for improved access to library materials, installing anti-virus software, and troubleshooting Internet connection issues. Larson ([email protected]) has been with OIT since 2014 and specializes in training for Google Apps (G Suite), storage systems, and various other software.

During the second part of the workshop, UMRA Webmaster Cathy Lee Gierke will present the features of the new UMRA website, assisted by David Naumann, UMRA website design leader. They will explain the website’s structure and show how UMRA members can best use the site. Topics will include website content, where to find things, how to solicit web assistance, online sign-up for membership and luncheons, and how to search for members.

Gierke is a member of the UMRA Board of Directors and new UMRA Communications and Outreach Committee. She worked in the computer industry before coming to the University, where, at the Carlson School’s Business Career Center, she managed and enhanced CARS, the U’s first web-based automated recruiting system. Gierke is currently doing research at the Halberg Chronobiology Center.

Please join us at 1:30 p.m., following the UMRA luncheon, for this workshop in the ABC Dining Room of the Campus Club. There will be ample time for Q & A.

— Ron Anderson, acting chair, Workshop Subcommittee



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